Privacy Policy

LEAD-2-CUSTOMER

Lead-2-Customer is firmly committed to safeguarding personal data and respecting your privacy. This Privacy Policy outlines the reasons for and the methods by which we collect, use, maintain, and disclose information collected from users of our website, https://lead-2-customer.be/. This Privacy Policy is applicable to our website.

Definition of personal data

Lead-2-Customer is firmly committed to safeguarding personal data and respecting your privacy. This Privacy Policy outlines the reasons for and the methods by which we collect, use, maintain, and disclose information collected from users of our website, https://lead-2-customer.be/. This Privacy Policy is applicable to our website.

Consent

By providing us with any personal data, you consent to Lead-2-Customer's use of such data in accordance with this Privacy Policy.

Collection of Personal Identification Information

We may collect your personal identification information in various ways in connection with activities, services, features, or resources available on our site. We gather your personal identification information only if it is voluntarily provided. You may choose not to provide personal identification information, although this may restrict your engagement in certain site-related activities.

Collection of Non-Personal Identification Information

Whenever you interact with our site, we may collect non-personal identification information about you. This may include browser name, computer type, and technical information (e.g., the means of connecting to our site). This information is not linked to your personal data.

Use of Web Browser Cookies

We use cookies on our site to personalise content and enhance your user experience. For more information regarding the use of cookies on our website, please refer to our Cookie Policy.

Social Media

If you have given consent on social media platforms (e.g., LinkedIn), personal data may be collected through these platforms. We recommend reviewing the privacy policy of your social media platforms to understand which personal data is processed. We do not share any personal information collected through our site with any social media provider.

Purpose of Information Collection

Lead-2-Customer collects and uses personal information to improve your user experience, provide you with the latest information about our services, and respond to your inquiries, requests, or questions. You have the option to unsubscribe from our periodic notifications. Your personal data and cookies may be employed for personalised advertisements. For more information about the cookies we use, please see our Cookie Policy.

Google Privacy Terms

For more details on how Google uses your data when you provide consent on our website, please visit Google's Privacy Terms.

Protection of Your Information

We take the security of all data seriously and have established policies, procedures, and training to ensure professional secrecy, data protection, confidentiality, and security. We regularly assess the appropriateness of measures in place to secure the data we hold.

We employ suitable data collection, storage, and processing practices and security measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction details, and data stored on our site.

Sharing and Access to Your Personal Information

We do not sell, trade, or rent your personal identification information to third parties. However, we may share generic, anonymized, aggregated demographic information (not linked to any personal identification information) with our business partners for the purposes outlined above.

Changes to this Privacy Policy

Lead-2-Customer acknowledges that transparency is an ongoing responsibility. We will periodically review this Privacy Policy. We encourage you to check this page frequently for changes to understand how we protect the personal information we collect. You accept and agree that it is your responsibility to periodically review this Privacy Policy and stay informed about modifications.

 

This Privacy Policy was last updated on October 23, 2023.

Complaints?

If you wish to file a complaint regarding our use of personal data, please email us with the details of your complaint at yannick@l2c.be. We will investigate and respond to any complaints received.

 

You also have the right to file a complaint with the Belgian Privacy Commission (CBPL/CPVP), the Belgian data protection regulator. For further information on your rights and how to file a complaint with the CBPL/CPVP, please refer to the Belgian Privacy Commission website.

Contacting Us

If you have any questions about this Privacy Policy or how and why we process personal data, please contact us at:

 

Lead-2-Customer
Brain Embassy,
Kipdorpbrug 1,
2000 Antwerpen