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Resolve Issues Faster,
Retain Customers Longer

Looking to streamline your support? Service Hub gives your team the tools to centralize tickets, automate routine tasks, and deliver faster, more personalized help. The result? Happier customers, stronger relationships, and better retention — all from one easy-to-use platform.

Not sure where to start? We'll guide you through every step and help you build a scalable support experience that grows with your business.

LET'S TALK SERVICE HUB
ARE YOU STRUGGLING...

WITH MANAGING SUPPORT REQUESTS ACROSS DISCONNECTED TOOLS AND CHANNELS?

 

HubSpot Service Hub - But why?

Is your support team overwhelmed by repetitive inquiries? Is it difficult to track resolution times or maintain a consistent customer experience?

Meet Service Hub - a solution that brings a new era of customer service and account management.

We help you elevate your client experience by setting up a streamlined ticketing system, client feedback loops and custom dashboards that give account managers full visibility into customer health. From automating routine check-ins to creating dedicated customer portals and reporting dashboards, we set your team up to build stronger, longer-lasting relationships.

PLAN YOUR INTRODUCTION MEETING HERE

LET'S EXPLORE WHY SERVICE HUB IS ESSENTIAL FOR MODERN CUSTOMER SERVICE...

Back in the days, service teams were overwhelmed by increased customer demands so the solution was to hire more agents and adopt scattered tools.

Today, there is an easier and more comfortable solution - HubSpot Service Hub empowers your team to deliver fast, personalized support by centralizing your service tools and automating repetitive tasks. It connects your entire service operation - from live chat and ticketing to customer portals and analytics - into a single, easy-to-use platform.

Scale Support

Resolve issues faster with AI-powered self-service, a unified help desk and intelligent ticket routing. Keep your team efficient with SLAs, customizable workflows and AI-chat bots that provide 24/7 support.

Switch channels without switching tools -move seamlessly from chat to email or call mid-conversation. Track CSAT, resolution time, wait time and support volume with out-of-the-box reports and service analytics. Deliver fast, personalized support that keeps customers happy.

Drive Retention

Keep your customers happy and wanting to come back by managing your accounts in one place with customer health scores, product usage insights and real-time data. Track behavior changes over time, sync custom events and reflect on meaningful signals that impact retention. Spot changes and take action early!

Time-Saving Automation

With Service Hub’s automation tools, you can streamline your entire support process - no manual work needed. Automatically route tickets, trigger follow-ups and send satisfaction surveys without lifting a finger. Use workflows to keep your team on track and your customers in the loop. The result? Faster resolutions, happier customers and more time to focus on what really matters.

AND WHAT ABOUT THE RESULTS?

Service Hub is your assistant for driving retention and boosting customer value!

The benefits of using the Service Hub

84% of CSAT increased by experience!

Ticket resolution time is faster 12x.

Rise in retention by 83% due to enhanced experience.

WHAT DO PEOPLE SAY ABOUT US?

Let our customers do the talking!

“L2C has helped us with executing our marketing operations and paid ads strategy tremendously. We have seen a positive uplift in the number of quality traffic coming in. The team’s understanding of HubSpot, Google and LinkedIn ads products is very deep and this has been of great support.”

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Demand Generation Manager Mobilexpense Lyubima Petrova

“As our company rapidly expanded, it was a significant challenge to balance daily operations and long-term strategy with our small in-house team. L2C has made a significant difference in how we handle our marketing operations and paid advertisements. Their extensive expertise in both HubSpot and Google ads has proven to be incredibly supportive for our team.”

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Founder / CEO BizzMine Peter De Brabandere

"I highly recommend L2C for their outstanding support in implementing HubSpot Enterprise. Led by Yannick, their blend of meticulous execution and strategic insight transformed our processes and elevated our sales and marketing strategy. L2C's expertise is unmatched, providing not just technical guidance but a valuable alignment with long-term goals."

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Chief Commercial Officer SpeakUp Frank Rengenhart

LOOKING FOR A MORE CONNECTED AND EFFICIENT APPROACH TO MANAGING CUSTOMER SERVICE? 

RECEIVE YOUR INTRODUCTION INTO HUBSPOT SERVICE HUB